Assistant Manager

1 week ago

Milledgeville, Georgia, United States Ollie's Bargain Outlet, Inc. Full time

**Job Summary**

The Assistant Team Leader is a key member of the store team, responsible for providing leadership and guidance to the sales team to ensure a positive customer experience and achieve sales goals.

**Responsibilities**

• Assist the Store Team Leader with managing payroll budgets, expenses, and store banking to ensure financial and operational goals are met.

• Ensure store standards, Redbook compliance, and company programs meet all operational expectations.

• Maintain the front-end, entrance, and exterior of the building to ensure a clean and safe environment for customers and associates.

• Provide daily tasks and ensure productivity among associates.

• Organize and maintain office areas to ensure a professional work environment.

• Support the Door to Floor process and merchandising initiatives to drive sales and customer engagement.

• Complete the monthly Operational Risk Assessment (ORA) and alarm test, and ensure corrective actions are taken.

• Lead monthly safety meetings with store associates and assess changes from the meetings.

• Ensure customer service standards meet company expectations.

• Complete price changes as necessary and required by the company.

• Assist with coaching, training, developing, evaluating, supervising, and scheduling store associates.

• Perform all Team Leader functions to open and close the store when needed.

• Provide leadership on donation programs and Ollie's Army sign up and membership.

• Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.

**Qualifications**

• High school diploma or equivalent required; Associate's or Bachelor's degree related to business management preferred.

• Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business.

• Ability to work evenings, weekends, and holidays on a regular basis.

• Ability to read, write, and speak English.

• Ability to effectively manage in a professional work environment.

• Ability to exercise sound judgment.

• Ability to preserve confidentiality of information.

• Accuracy and attention to detail.

• Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.

• Knowledge of industry terms and processes.

• Ability to effectively communicate information and delegate tasks.

• Outstanding interpersonal and listening skills.

• Must have a positive attitude and the ability to interact well with customers and associates.

**Physical Requirements**

• Ability to lift and carry up to 50 pounds.

• Ability to push and pull up to 35 pounds.

• Ability to stand for extended periods.

• Ability to bend and twist frequently.

• Ability to grip, reach, and pinch with arms and hands frequently.

• Ability to squat, kneel, balance, and climb occasionally.

• Ability to see, hear, and speak regularly.

• Ability to work in a constant state of alertness and safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veterans status, disability, or any other legally protected status.

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