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Public Safety Dispatcher

2 months ago

Garland, Texas, United States City of Garland Full time
Job Summary

We are seeking a highly skilled Public Safety Dispatcher to join our team at the City of Garland. As a Public Safety Dispatcher, you will be responsible for receiving and responding to emergency and non-emergency calls, prioritizing and routing calls to the appropriate services, and maintaining accurate records and logs.

Key Responsibilities:

  • Receive and respond to emergency and non-emergency calls
  • Prioritize and route calls to dispatch
  • Enter and process information received
  • Prepare and maintain accurate records and logs
  • Correspond or communicate with other cities, agencies, and departments as needed

Requirements:

  • High School Diploma or G.E.D. equivalent
  • No experience required, but 6 months of advanced training or coursework past the high school level is preferred
  • Valid State of Texas Class C Driver's License
  • Texas Commission on Law Enforcement (TCOLE) Telecommunicator License or the ability to obtain within 1 year of hire
  • Texas Department of Safety (DPS) National Crime Information Center (NCIC)/Texas Crime Information Center (TCIC) certification or the ability to obtain within 1 year of hire
  • Medical Priority Emergency Medical Dispatch (EMD) license and certification or the ability to obtain within 1 year of hire

About Us:

The City of Garland is committed to diversity and inclusion, creating pathways to employment for all. We have an organizational culture of appreciation, development, and growth, and many of our employees choose Garland for lifelong careers. We are guided by the City's Mission, Vision, and Value Statements and a commitment to public service.