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Restaurant Team Member

2 months ago

MagstattleBas, Grand Est, United States Spare Time Entertainment Full time
About the Role

We are seeking a skilled and service-oriented individual to join our team as a Server at Spare Time Entertainment. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Provide Professional Service: Deliver outstanding service to our guests, adhering to our company's service standards and ensuring a positive experience.
  • Follow Steps of Service: Familiarize yourself with our menu and service procedures to ensure seamless execution of our Steps of Service.
  • Menu Knowledge and Recommendations: Develop a thorough understanding of our menu offerings and make informed recommendations to guests.
  • Promote Features and Events: Effectively communicate our location's features and events to guests, enhancing their overall experience.
  • Guest Needs and Issues: Respond promptly to guest needs and address any issues that may arise in your assigned section.
  • Alcohol Service and Safety: Monitor alcohol consumption, check IDs, and adhere to company and state policies regarding responsible service.
  • Food Prep and Safety: Assist with food preparation as needed and maintain a clean and safe food handling environment.
  • Waste Control and Organization: Contribute to maintaining a clean and organized work area, adhering to our waste control procedures.
  • POS System and Shift Paperwork: Accurately operate our POS system and complete shift paperwork and duties in a timely manner.
  • Table Preparation and Maintenance: Prepare tables for guests and maintain a clean and organized dining area.
  • Inventory and Certification: Communicate inventory shortages to management and maintain required certifications, such as SERVSafe and/or TIPS.
  • Reporting and Compliance: Report any violations or concerns to management, ensuring compliance with company policies and procedures.
Requirements
  • Education: High school diploma preferred.
  • Experience: Previous waitstaff experience preferred.
  • Certifications: SERVSafe and/or TIPS certification preferred or required where applicable.
Work Environment
  • Loud Noise and Special Lighting: May involve exposure to loud noise and special lighting effects.
  • Working with Crowds and Children: May involve working with large crowds and children.
Physical Demands
  • Standing, Walking, and Lifting: Must be able to stand, walk, and lift up to 50 pounds.
  • Long Hours and Weekend Work: May require long hours and weekend work.