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Clinical Manager

2 months ago

Lynnwood, Washington, United States Eden Health Full time
Job Summary:

Eden Health is seeking a highly skilled and experienced RN Clinical Manager to oversee the delivery of patient care services and personnel in our home health division. As a key member of our leadership team, you will be responsible for ensuring the highest level of quality care and patient satisfaction.

Key Responsibilities:
  • Oversee patient and personnel assignments to ensure efficient and effective care delivery
  • Coordinate patient care and referrals to ensure seamless transitions and optimal outcomes
  • Assess patient needs and develop individualized plans of care to meet their unique needs
  • Provide data and insights to the Executive Director to inform business decisions and drive growth
  • Develop, implement, and update policies and procedures to ensure compliance and quality
  • Recruit, train, and develop staff to ensure a high-performing team
  • Conduct regular meetings and reviews to ensure patient care reports are accurate and up-to-date
  • Support a culture of safety and quality practices to ensure patient and staff well-being
  • Coordinate patient services by reviewing plans of treatment and determining staffing patterns
  • Aid in the Agency's goal of retaining quality staff by hiring, orienting, training, evaluating, and disciplining staff within established policy
  • Schedule staff for proper coverage within authorized staffing levels
  • Coordinate orientation and ongoing training to ensure staff are equipped to provide high-quality care
  • Conduct performance evaluations in a timely, measurable, and objective manner
  • Communicate patient and staff information to the Administrator
  • Maintain a working knowledge of current Medicare, Medicaid, and third-party payer requirements for home care reimbursement
  • Communicate and coordinate with physician's offices, payers, patients/families, outpatient services, and inpatient coordinator regarding patient care and status
  • Stay up-to-date on new methods, products, trends, etc., and communicate this information to staff
  • Participate in the Agency's information management and Quality Assurance Performance Improvement (QAPI) programs
  • Understand applicable state and federal regulations as applicable to home health and communicate updates to staff
  • Understand the OASIS data collection and reporting process
  • Provide direct patient care as needed
Requirements:
  • Able to communicate effectively in English, both verbally and in writing
  • Proficiency in using Microsoft Office, specialized software, office equipment, and equipment used in the delivery of patient care
  • Knowledge of the duties and functions of the Home Health or Hospice Agency and its relationship to the healthcare community
  • Comfortable creating results in varied and ambiguous environments
  • Excellent organizational skills
  • Exceptional verbal and written communication skills
  • Computer and Microsoft Office experience
  • Self-directed and able to work in the field with minimum supervision
  • Ability to plan, coordinate, direct, and control the health services of the Agency
  • Competency in general nursing theory, techniques, and practice
  • Licensed Registered Nurse with a Bachelor's Degree (preferred) in Nursing from an accredited program
  • Three years' experience in home health services in the past five years (preferred)
  • At least one year supervisory and administrative experience (preferred)
  • Valid driver's license and reliable transportation
  • Proof of automobile insurance (MVR checked)
  • Proof of current CPR certification
  • Able to pass criminal background check and national sex offender clearance