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Facilities Maintenance Specialist
2 months ago
We are seeking a highly skilled and experienced Skilled Maintenance Worker to join our team at Loretto Management Corporation. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our buildings and equipment, providing top-notch customer service, and maintaining a safe and healthy work environment.
Key Responsibilities- Facilities Maintenance: Perform a variety of duties related to maintaining the appearance and condition of our facilities and equipment, including carpentry, plumbing, HVAC, electrical, and mechanical systems.
- Customer Service: Respond to all work orders in a timely and efficient manner, complete all necessary documentation, and provide excellent customer service to staff and residents.
- Regulatory Compliance: Maintain knowledge of and communicate applicable department policies, Department of Health, and OSHA regulations.
- Process Improvement: Contribute to the planning and improvement of maintenance duties and schedules.
- Scheduled Maintenance: Perform scheduled preventative and quality maintenance duties and repair work to maintain the facility.
- Additional Duties: Perform other duties as assigned by the supervisor.
- Flexible Schedule: Work a flexible schedule including nights, weekends, and holidays, and take calls per schedule and the collective bargaining agreement.
- Compliance Oriented Behavior: Display compliance-oriented behavior in the workplace and be responsible for promoting and fostering compliance.
- Service Excellence: Adhere to service excellence by developing and maintaining positive, respectful relationships with all customers, internal and external.
- Emergency Preparedness: Demonstrate knowledge of the PACE/D&TC Emergency Preparedness Plan and be able to verbalize their role during an event.
- Quality Work: Perform quality work in fields such as carpentry, plumbing, HVAC, electrical, and mechanical systems.
- Water Management: Assist in the water management program.
- Appearance Maintenance: Maintain the appearance of walls and floors, repair loose wall covering and/or baseboards, change ceiling tiles, and replace loose or broken flooring.
- Service Calls: Respond promptly to service calls for clogged drains, leaks in air, water, steam, or gas lines, replacement of lightbulbs or lighting fixtures, repair of wheelchairs, carts, and broken or damaged furniture.
- Safety: Remain alert to detect and observe or take immediate action to safeguard irregular conditions such as unusual pressures or temperatures, overheated equipment, leaking equipment or pipes, fumes, smoke, fire, etc.
- Tool and Equipment Maintenance: Ensure tools, equipment, and supplies are secured and stored, and that all chemicals are labeled and stored properly.
- Outside Service Representatives: Assist or work closely with outside service representatives on major installations, repairs, service calls, and site visits.
- Fire Drills: Assist in completing scheduled fire drills as assigned.
- Electronic Work Order System: Use the electronic work order system for processing and closing out requests promptly.
- Documentation: Complete documentation as required, maintain checklists, records, logs, etc.
- Company Vehicles: May drive company vehicles as needed.
- Company Values: Promote and role model the mission, values, vision, and strategic goals of Loretto in all interactions with staff, peers, residents, family members, vendors, and visitors.
- Customer Service: Demonstrate excellent internal and external customer service skills, including friendly greeting, making eye contact, listening attentively, responding in a timely manner, showing respect and empathy, and acting as a role model for staff and peers.
- Work Attendance: Demonstrate excellent work attendance, reliability, and work ethics, arriving at the facility on time for assigned shifts and being prepared to work.
- Meetings and Training: Attend and actively participate in required meetings and training sessions, including reorientation.
- Policies and Procedures: Comply with established policies, procedures, and codes of conduct at all times.
- Health and Safety: Adhere to all health and safety requirements, regulations, policies, and procedures, practicing and teaching safety awareness, identifying and reporting or correcting any possible safety or environmental issues.
- Compliance and Regulatory Requirements: Understand all HIPAA and other compliance and regulatory requirements associated with their role, including completion of required internal or external training/certifications.
- Additional Duties: Perform a variety of related duties as assigned.