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Banquet Captain

2 months ago


Minneapolis, Minnesota, United States Choice Hotels Full time
Job Summary

The Banquet Captain is a key member of our hospitality team, responsible for ensuring the smooth execution of banquet operations at our hotels. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities
  • Event Planning and Coordination: Work closely with clients to understand their event requirements and preferences, and ensure that all logistical arrangements are made to meet their needs.
  • Team Management: Supervise and train a team of banquet staff to ensure that they are equipped to provide exceptional service to our guests.
  • Quality Control: Conduct regular checks to ensure that all banquet operations are running smoothly and that our guests are receiving the highest level of service.
  • Customer Service: Provide exceptional customer service to our guests, responding promptly to their needs and resolving any issues that may arise.
  • Communication: Maintain effective communication with all stakeholders, including clients, staff, and other hotel departments.
Requirements
  • Education and Experience: A minimum of 2 years' experience in a banquet or event management role, or a related field.
  • Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Certifications and Licenses: A valid bartending license is required for this role.
Working Conditions

This role requires the ability to work in a fast-paced environment, with frequent lifting, bending, and standing. The ability to work flexible hours, including evenings and weekends, is also required.

Choice Hotels International

Choice Hotels International is a leading hospitality company, with a portfolio of over 7,400 hotels worldwide. We are committed to providing exceptional service to our guests, and to creating a positive and inclusive work environment for our employees.