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Safety and Security Personnel

2 months ago

Baltimore, Maryland, United States National Aquarium Full time
Position: Safety and Security Personnel at the National Aquarium
  • Play a vital role in ensuring an exceptional experience for all visitors at the National Aquarium.
  • Greet guests and non-Aquarium personnel with warmth and provide assistance as needed.
  • Utilize the Aquarium's communication system effectively, adhering to established codes.
  • Maintain constant availability on the designated radio channel for Security while on the premises.
  • Demonstrate punctuality and reliability in fulfilling assigned duties as directed by the Supervisor.
  • Verify credentials and restrict access to authorized individuals only.
  • Promptly report any issues and follow instructions from the Security Base without delay.
  • Assist in managing visitor arrivals and delivery notifications efficiently.
  • Engage in opening and closing tasks, including managing mechanical systems, emergency exits, and parking areas.
  • Direct traffic, oversee deliveries, and ensure adherence to safety protocols.
  • Communicate clearly and professionally with all stakeholders involved.
  • Contribute to maintaining a secure environment by addressing various safety and security responsibilities.
  • Support the team during investigations and emergency situations.
  • Thoroughly document incidents and comply with security protocols.
  • Provide crowd management assistance during peak periods and emergencies.
  • Uphold confidentiality and report any breaches promptly.
  • Proactively prevent unsafe practices and escalate concerns when necessary.
  • Stay updated on the latest procedures and technologies to enhance performance.
  • Assist colleagues and guests in diverse situations requiring support.
  • Collaborate effectively with various teams to ensure smooth operations.
  • Perform additional duties as assigned.
Essential Qualifications:
  • High school diploma or equivalent required.
  • Experience in security and customer service is preferred.
  • Able to perform outdoor tasks in varying weather conditions.
  • Capable of efficiently managing multiple tasks under pressure.
  • Complete mandatory training programs within designated timelines.
  • Proficient in security-related technologies and computer applications.
  • Strong communication and problem-solving skills are essential.
  • Accountable for upholding safety and security standards.
About the National Aquarium
The National Aquarium, located in Baltimore, Maryland, is a non-profit organization dedicated to marine conservation. It features thousands of animals across diverse species in award-winning habitats. Accredited by the Association of Zoos and Aquariums, the Aquarium is committed to animal welfare and conservation initiatives.

Our Culture
The National Aquarium promotes values of integrity, innovation, service, excellence, and engagement throughout its operations. These principles guide the organization's mission and focus on conservation, education, and public engagement.

Our Mission and Goals
The Aquarium strives to inspire the conservation of aquatic life through education, habitat restoration, and sustainable practices. With a commitment to addressing climate change, protecting wildlife and habitats, and reducing plastic pollution, the Aquarium is dedicated to safeguarding our oceans and wildlife.