Technical Support Specialist

3 weeks ago


Georgetown, Kentucky, United States Red Knight Solutions, LLC Full time

Red Knight Solutions, LLC is dedicated to partnering with professionals like you to secure the right position for your future. We are seeking a highly skilled L3 Desktop Support Specialist with network administration responsibilities to join our IT team.

Job Description

As a Desktop Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware, software, and network issues. You will also install, upgrade, and maintain desktop operating systems and applications, conduct remote troubleshooting, and provide clear technical instructions.

Required Skills and Qualifications
  • 5-8 years of experience in the IT field.
  • Experience with ServiceNow (SNOW) ticketing system.
  • CCNA and CCNP certification.
  • Hands-on experience with Windows, Linux, and Mac OS environments.

Estimated salary: $23.00 per hour. Type: Long-term potential CTH. Pay type: W2. Location: Georgetown, KY.



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