Perishable Goods Associate
2 months ago
At Food Lion, our associates are our greatest assets. We are dedicated to fostering meaningful careers filled with diversity and challenges.
Each team member plays a crucial role in the overall success of Food Lion, and in return, we are committed to providing a rewarding work environment that recognizes performance and dedication.
We prioritize the professional growth of our associates through hands-on learning experiences and training opportunities.
JOB OVERVIEW
Count on me - We understand our responsibilities, we simplify processes, we contribute positively, and we care deeply.
Position:
Perishable Goods Associate
Department:
Perishable Goods
Supervisor:
Perishable Manager
Core Purpose:
Deliver exceptional customer service within the Perishable Goods Department.
Responsible for upholding standards in line with the standard practice manual, enhancing sales through outstanding customer service, and minimizing losses through effective standard practices.
Key Responsibilities:
1. Foster an atmosphere of enthusiastic customer engagement with a focus on prompt, friendly, and precise service to ensure a positive shopping experience.
2. Be courteous and supportive to fellow associates.
3. Utilize company tools such as the average cost inventory system (ACIS) and ordering (CAO).
4. Manage deliveries, ensuring proper coding, rotation, and storage.
5. Adhere to policies and guidelines for ordering, receiving, preparing, conditioning, and displaying merchandise.
6. Maintain appropriate product levels across all areas of the Perishable Goods Department, including meat, deli, frozen items, dairy, and ice cream.
7. Process meat products as directed from the planned production tool and as required.
8. Wrap, label, weigh, and stock meat cases as necessary.
9. Assemble, disassemble, and clean equipment as needed.
10. Ensure cleanliness and sanitation of the department.
11. Maintain variety and layout standards.
12. Ensure proper use of advertising and promotional materials relevant to the department.
13. Fully understand and adhere to company guidelines, policies, and standard practices.
14. Follow Food Safety and Workplace Safety protocols diligently.
15. Identify and rectify unsafe conditions that could lead to accidents.
16. Report all incidents in accordance with established procedures.
17. Comply with local, state, and federal regulations.
18. Wear the company uniform, complete with name badge, and maintain a neat appearance in line with the dress code.
19. Successfully complete required training modules and courses.
20. Perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent preferred.
- Strong interpersonal, organizational, communication, and customer service skills.
- Willingness to learn various tasks and technical aspects of the role.
- Ability to utilize technical information to resolve issues.
- Must meet minimum age requirements for specific job functions.
- Must be capable of meeting the physical demands of the position, with or without reasonable accommodations.
Physical Demands:
- Proficient in using computers and communication systems necessary for job functions.
- Capable of performing repetitive hand and arm motions.
- Ability to lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
- Ability to pull or push up to 75 lbs. occasionally.
- Required to stand for extended periods, with frequent short walks.
- Must handle various substances associated with cleaning and packaging materials.
- Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme temperatures for brief periods.
Food Lion is an equal opportunity employer, committed to providing employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
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