Senior Customer Service Team Lead

2 weeks ago


Basking Ridge, New Jersey, United States Lawyer Full time
Job Description

We are seeking a highly skilled Consumer Intake Manager to lead our team in delivering exceptional lawyer matching services to consumers. As the face of our organization, you will be responsible for managing a team of Intake Specialists, setting clear goals, and establishing performance expectations.

  • Develop and streamline the consumer intake process to ensure efficient and accurate handling of customer interactions.
  • Work closely with the product and tech development teams to advance the intake platform using AI, voice sentiment, and other technologies.
  • Maintain a comprehensive understanding of Lawyer.com's products, services, policies, and procedures to effectively address customer concerns.
About Us

Lawyer.com is a leading U.S. legal directory that has matched over a million consumers with local lawyers. We take pride in connecting consumers in need with qualified local legal representation.



  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Job Opportunity:Sunrise Senior Living is seeking an experienced leader to join our team as an Executive Director. This role offers the opportunity to lead a team of professionals, develop and implement strategies to improve resident satisfaction, and foster a positive and supportive work environment.About Us:At Sunrise Senior Living, we are dedicated to...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    We are looking for a Resident Advocate Lead to join our team at Sunrise Senior Living. As a Resident Advocate Lead, you will be responsible for empowering residents to live longer, healthier, and happier lives by providing exceptional care and services. You will also be part of a team that is dedicated to delivering outstanding support and services to our...


  • Basking Ridge, New Jersey, United States LCB Senior Living Full time

    LCB Senior Living is committed to providing our residents with the highest level of care and service possible. As a Restaurant Style Dining Attendant, you will play a vital role in helping us achieve this goal by providing exceptional customer service to our residents and guests.Key ResponsibilitiesProvide a high level of customer service to residents and...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    **Career Opportunity**Sunrise Senior Living is seeking an Executive Director to join our team and drive success in our community. This role requires a strategic thinker with excellent leadership and management skills.Main Responsibilities:Lead and manage a team of professionals to deliver exceptional care and services to residents.Develop and implement...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Job Summary:Sunrise Senior Living is seeking a seasoned leader to join our team as an Executive Director. This role offers the opportunity to lead a team of professionals, develop and implement strategies to improve resident satisfaction, and foster a positive and supportive work environment.About Us:At Sunrise Senior Living, we are committed to delivering...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living is a leading provider of senior living services, committed to delivering high-quality care and services to seniors. We are seeking a Community Services Manager to join our team as an Executive Director.The Community Services Manager will be responsible for managing the community's services, including financial management, hiring,...

  • Senior Care Companion

    2 weeks ago


    Basking Ridge, New Jersey, United States Always Best Care Senior Service Full time

    Role Description: The Home Health Aide position involves providing holistic care and support to seniors, focusing on emotional connection and practical assistance. You will be responsible for creating a positive experience for our clients, ensuring their comfort, and addressing their needs.Key Responsibilities:Befriending seniors through engaging...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    At Sunrise Senior Living, we are committed to providing exceptional care and services to seniors. As the Executive Director of our community, you will be responsible for overall leadership, management, and success of the facility. Your key responsibilities will include financial management, hiring, supervising, training, team member relations and...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living is committed to delivering exceptional care and services to our residents. As an Executive Director, you will play a key role in leading our team to achieve this goal.Lead Our Team in Delivering Exceptional CareWe strive to create a supportive work environment that promotes growth and development for our team members. Our team is...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living is committed to creating a work environment that is supportive, inclusive, and rewarding. As a Senior Care Specialist, you will be part of a team that is dedicated to delivering exceptional care and services to our residents. We are seeking a candidate who is passionate about serving seniors with excellent customer service skills and a...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living is committed to providing exceptional care and services to seniors.As a Senior Living Director, you will play a key role in achieving this mission.Your Responsibilities Will Include: Overseeing the day-to-day operations of the community.Managing financial resources and developing budgets.Leading a team of staff and promoting a culture...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living is a Great Place to Work, as certified by Activated Insights. This prestigious designation highlights our commitment to creating a special place for our team members.Executive Director in a Supportive EnvironmentWe provide quality care in an environment that feels like home. Our focus on delivering exceptional services and support sets...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About UsSunrise Senior Living is a leading provider of senior living communities and services, committed to delivering exceptional care and experiences that enrich the lives of our residents. Our mission is to create a better way of life for seniors, where they can live independently, engage in activities, and connect with others.Our ValuesCompassion: We...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About the CompanySunrise Senior Living is a leading provider of senior care services. Our mission is to champion the quality of life for all seniors.


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director to lead our senior living community in Basking Ridge, New Jersey. As a key member of our leadership team, you will be responsible for overseeing the overall operation of the community, ensuring the delivery of exceptional care and services to our residents, and fostering a...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    **Job Overview**Sunrise Senior Living is a leading provider of senior living services, dedicated to championing quality of life for all seniors. As a key member of our leadership team, the Executive Director plays a critical role in ensuring the success and well-being of our residents.Main Responsibilities:Oversee overall leadership, management, and success...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication,...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About Our CommunitySunrise Senior Living is a leader in providing senior living services that empower residents to live longer, healthier, and happier lives.Job DescriptionAs a Care Manager at our community, you will provide high-quality care and services to a consistent group of residents and their families. Your responsibilities will include building...

  • Senior Care Nurse

    3 days ago


    Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About Sunrise Senior LivingSunrise Senior Living is a leader in providing high-quality care and services to seniors. Our mission is to enrich the lives of our residents by delivering personalized, compassionate care that promotes independence, dignity, and well-being.">We are seeking a dedicated and skilled Licensed Practical Nurse (LPN) to join our team at...


  • Basking Ridge, New Jersey, United States Sunrise Senior Living Full time

    About UsSunrise Senior Living is committed to delivering exceptional senior living experiences that exceed the expectations of our residents and their families.Job OverviewThis role requires a compassionate and caring individual who can provide personalized care and services to a consistent group of residents. The ideal candidate will have a passion for...