Retail Sales Leader

3 days ago


Burbank, California, United States Harbor Freight Tools Full time

About the Role: As a Senior Retail Sales Associate at Harbor Freight Tools, you will be a key member of our sales team, responsible for delivering an exceptional customer experience while driving sales growth. With a passion for retail and a desire to develop as a leader, you will thrive in this role, which offers opportunities for professional growth and advancement.

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Job Responsibilities:

  • Provide personalized service to customers, answering their questions and addressing their needs
  • Process transactions accurately and efficiently, handling returns and exchanges as needed
  • Upsell and cross-sell products to increase sales and meet performance targets
  • Maintain a safe and clean store environment, adhering to company standards
  • Cross-train in all areas of store operations, including stocking and sales associate duties

Requirements:

  • Must be at least 18 years old
  • Preferred: 1 year experience in retail or customer service
  • Ability to communicate clearly with customers and associates
  • Open availability with ability to work evenings, weekends, and holidays
  • Adherence to attendance policy necessary

Benefits:

  • $20.00 per hour anticipated rate, depending on location, knowledge, skills, education, and experience
  • Comprehensive and competitive benefits package, including medical, dental, vision, life insurance, short-term and long-term disability, and 401(k) plan
  • Paid time off up to 152 hours per year, inclusive of PTO, floating holidays, and paid holidays
  • Respectful scheduling during operating hours of 6am - 10pm

About Us:

We're a national tool retailer with over 1,500 stores across 48 states, offering 7,000 tools and accessories to our customers. We prioritize quality and value, delivering the right tool for the right job at the right price.



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