Server Host

1 week ago

Gatlinburg, Tennessee, United States The Timber Full time

At The Timber, we are seeking a Guest Experience Specialist to join our team in Gatlinburg, TN. As a Guest Experience Specialist, you will play a critical role in ensuring that every guest has an unforgettable experience at our boutique hotel. This is a full-time position with an estimated salary of $35,000 - $45,000 per year.

The primary responsibilities of this role include:

  • Greeting guests upon arrival and ensuring they have everything they need for a comfortable stay
  • Providing exceptional customer service and responding promptly to guest inquiries and requests
  • Maintaining the cleanliness and organization of the dining area and tables
  • Preparing food and beverages to the highest standards
  • Working effectively with the kitchen and service teams to ensure seamless service

We are looking for a candidate who has at least two years of experience in a full-service restaurant or hospitality setting. You must be able to work under pressure, handle cash and credit transactions accurately, and maintain a positive attitude in a fast-paced environment.

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