Industrially Certified Service Associate
1 week ago
We are the industry's leading manufacturer of insulated industrial workwear, accessories, and person-protective equipment for subzero temperatures, inclement weather, and low-visibility environments. Our gear is tougher than the conditions our clients face and can help to tackle any job - and we mean any job.
Job DescriptionWe are seeking an experienced and professional Customer Service Representative in our rapidly expanding company. As a key member of our team, you will be the first point of contact for our customers, embodying our values and driving our reputation for exceptional, personalized service. Your role is crucial to our mission, and you'll have the unique opportunity to grow with us in this exciting journey.
The ideal candidate will possess 5 years of customer care, client relations or office experience, excellent communication, organizational, and problem-solving skills, as well as proficiency in Microsoft Office. The ability to multitask and prioritize tasks, work independently and as part of a team with little direction, and maintain a professional attitude and strong interpersonal skills are essential.
Main Responsibilities- Act as a customer advocate and provide top-notch customer service
- Process orders, sales support, and quotations with accuracy
- Manage customer accounts and update customer information
- Perform inside sales and up selling
We offer a competitive hourly rate of $19, a bonus program, and a comprehensive benefits package including health, dental, vision insurance, a 401(k) with generous company match, life and wellness plans, and considerate paid time off (PTO). Not to mention free coffee and a casual dress code.
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