Lead Service Technician
4 weeks ago
We are seeking a highly skilled and experienced Lead Service Technician to join our team at YorkHoist. As a key member of our service operations team, you will be responsible for leading the installation and maintenance of our industrial solutions, ensuring the highest level of client satisfaction and safety.
Key Responsibilities:
- Lead the installation and maintenance of our industrial solutions, including cranes, hoists, and other equipment.
- Supervise and train service technicians to ensure they have the necessary skills and knowledge to perform their duties.
- Develop and implement policies, processes, and procedures to improve service delivery and client satisfaction.
- Collaborate with the operations manager to ensure seamless communication and coordination between teams.
- Identify and communicate potential prospects and project opportunities to the sales team.
Requirements:
- Minimum 3 years of experience in crane maintenance and service operations.
- Previous experience in supervisory or leadership roles, preferably in a fast-paced industrial environment.
- Strong knowledge of OSHA and MSHA regulations, as well as industry standards and best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
- Ability to work at heights, in confined spaces, and in a fast-paced, dynamic environment.
Benefits:
- Competitive salary and benefits package, including 401(k) matching and paid time off.
- Opportunities for professional growth and development, including training and certification programs.
- Collaborative and dynamic work environment, with a focus on client satisfaction and team success.
- Company-provided vehicle and fuel card, as well as a comprehensive benefits package.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their experience and qualifications for the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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