IT Infrastructure Manager
4 weeks ago
We are seeking a highly skilled IT professional to join our team at Rezilient Health as an IT Infrastructure Manager. In this role, you will be responsible for managing and maintaining the technology that powers our innovative CloudClinics.
As a key member of our team, you will oversee networking functions, ensure devices and applications are properly provisioned, and resolve any technical issues encountered by end users. Your expertise will be critical in remotely managing the IT infrastructure and identifying ways to automate processes for scalability.
Key Responsibilities:
- Take ownership over networking functions and device management for all devices being used in Rezilient CloudClinics and by Rezilient Staff.
- Be responsible for device and application provisioning for all Rezilient Staff and Clinic devices.
- Discover and remediate sources of unusual behavior encountered by end users, including bugs and support requests.
- Ability to travel and help deploy CloudClinics in markets across the US.
- Remotely monitor and maintain CloudClinic IT technology stack and network infrastructure across certain regions in the US.
- Work on automating deployment operations and improving scalability of CloudClinic tech stack.
- You will primarily work with the Product Owners and Clinical team liaisons to help maintain and improve Rezilient's IT infrastructure.
Required Qualifications:
- 3-5 years of experience working in a fast-paced, agile environment.
- Strong knowledge and experience with computer and networking hardware, including but not limited to routers, modems, access points, firewalls, etc.
- Strong knowledge and experience with TCP/IP protocol, DHCP, DNS, Active Directory, Google Workspace and VPN.
- Knowledge and experience with MDM solutions is a plus.
- Experience with Linux, Mac and Windows OS
- Proficiency in troubleshooting hardware and software related problems.
- Proficient in shell/bash scripting.
- Experience with Python is preferred.
- Excellent problem-solving skills with strong attention to detail.
- Strong work ethic and passion to learn.
Benefits
This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You'll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.
Rezilient is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We believe in building a diverse workforce and encourage individuals from all backgrounds to apply.
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