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Membership Support Specialist

2 weeks ago


Winchester, Kentucky, United States Planet Fitness Part time
The Perfect Fit

We're seeking a motivated and enthusiastic Member Services Representative to join our team at Planet Fitness.

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Main Responsibilities
  • Greet members and prospective members, providing a superior level of customer service.
  • Handle front desk activities, including answering phones, checking members in, new member sign-up, and giving tours.
  • Facilitate needed updates to member's accounts.
Essential Qualities
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are must-haves.
Compensation and Benefits
  • Hourly rate: $14.00.
  • 401(k) plan with company matching.
  • Bonus based on performance.
  • Employee discounts.
  • Flexible schedule.
  • Opportunity for advancement.
  • Training and development resources.
  • Wellness resources.