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Membership Support Specialist
2 weeks ago
We're seeking a motivated and enthusiastic Member Services Representative to join our team at Planet Fitness.
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.
Main Responsibilities- Greet members and prospective members, providing a superior level of customer service.
- Handle front desk activities, including answering phones, checking members in, new member sign-up, and giving tours.
- Facilitate needed updates to member's accounts.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are must-haves.
- Hourly rate: $14.00.
- 401(k) plan with company matching.
- Bonus based on performance.
- Employee discounts.
- Flexible schedule.
- Opportunity for advancement.
- Training and development resources.
- Wellness resources.