Automotive Sales Representative

2 months ago


Ocoee, Florida, United States Pep Boys Full time

Job Summary

We are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at Pep Boys. As a Sales Associate, you will be responsible for engaging with customers, building trust, and understanding their needs to provide expert product and service knowledge.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive experience for every customer interaction.
  • Contribute to the growth of the organization by selling parts and services that meet customer needs and expectations.
  • Work closely with the management team to react to customer service issues, complaints, and business opportunities.
  • Perform routine express automotive services, including tire mounting, balancing, rotations, and repair, oil changes, fluid top-offs, lubrications, filter, and bulb replacement, battery installation, starting and charging system testing, cosmetic car services, and thorough vehicle inspection.
  • Maintain a safe and healthy work environment, adhering to all local, state, and federal laws, as well as company policies and procedures.
  • Effectively communicate with all associates, management, and customers, interpreting and retaining information and applying knowledge appropriately.
  • Key holder and responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety, and environmental rules.

Requirements

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.



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