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IT Business Analyst
2 months ago
Concord Group Insurance is seeking a skilled Business Systems Analyst to join our IT department. As a key member of our team, you will play a crucial role in driving strategic software development and database projects that support the company's success.
Key Responsibilities- Develop detailed documentation to illustrate processing logic for business processes.
- Interpret business requirements and translate them into business specifications.
- Note corrective action, compose instructions for the user community, and prepare required documentation to support job assignments.
- Act as a liaison between the IT organization, systems, programming personnel, and internal customers using IT services.
- Interface in all aspects of user consulting, business analysis, general systems design, vendor contracts, and detail business specification development.
- Conduct various studies, prepare reports, and related information for decision-making purposes.
- Create and execute test plans, record results, and prepare quality assurance sign-off.
- Assist in training users in the utilization of business applications and generalized applications.
- Interact with external software vendors as required to support acquired business applications.
- Bachelor's degree or equivalent combination of education and related work experience.
- One to three years of experience in a similar environment.
- Experience working with XML Data highly desirable.
- Knowledge of various business application systems, hardware, and programming technologies.
- Understanding of Windows, Microsoft Office suite of products, current internet browsers, e-mail, and business applications in a networked environment.
- Ability to interface and communicate effectively with IT as well as non-technical personnel.
- Maintain and troubleshoot assigned programs and systems.
- A strong proficiency defining the business needs of an insurance client, systems user, or reporting requirements of regulatory bodies pertinent to the industry.
- Initiative, creativity, and sound decision-making skills.
Concord Group Insurance is a leading regional provider of property and casualty insurance. We help protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make Concord Group Insurance a great place to build your career.
We are an Equal Opportunity Employer and participate in E-Verify.