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Hearing Care Specialist

2 months ago


Emporia, Kansas, United States WS Audiology Americas Full time
About Us

WS Audiology Americas is a leading provider of hearing health solutions. Our mission is to deliver exceptional hearing care services, making a positive impact on the lives of our clients.

Job Summary

We are seeking a skilled Hearing Care Specialist to join our team. As a key member of our audiology team, you will be responsible for providing comprehensive hearing evaluations, hearing aid selection and fitting, and ongoing support to our clients.

Key Responsibilities
  • Client Care
    • Perform comprehensive hearing evaluations to assess clients' hearing needs
    • Select and fit hearing aids to meet clients' specific requirements
    • Provide ongoing support and maintenance to ensure clients' hearing aids function optimally
  • Client Education
    • Educate clients on the benefits and features of hearing aids
    • Provide guidance on hearing aid maintenance and troubleshooting
  • Team Collaboration
    • Work closely with our audiology team to ensure seamless client care
    • Participate in ongoing training and professional development to stay up-to-date on the latest hearing care technologies and techniques
Requirements
  • Active state license in Audiology and/or hearing aid dispensing
  • 1-5 years of experience in a similar role
  • Ability to pay close attention to detail with a high degree of accuracy
  • Basic or advanced written communication skills
  • Experience interacting with customers/clients
  • Ability to communicate detailed or technical information clearly, accurately and concisely
  • Ability to work quickly, accurately and independently in a fast-paced environment
What We Offer
  • A comprehensive benefits package
  • Paid holidays and PTO policy
  • 401k matching program
  • Tuition reimbursement
  • Employee, family, and friends hearing aid discount program
  • Relocation assistance
  • Service days and diversity, equity, and inclusion initiatives
Equal Opportunity Employer

WS Audiology Americas is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees and applicants.