Teller Supervisor

13 hours ago


Round Lake, Illinois, United States Wintrust Financial Full time
Wintrust Financial: A Leader in Community Banking

Wintrust Financial is a leading financial holding company with a strong presence in the Chicago and southern Wisconsin market areas. We are committed to providing exceptional customer service and innovative banking solutions to our customers.

Job Summary:

We are seeking a highly motivated and experienced Teller Supervisor to join our team. As a Teller Supervisor, you will be responsible for supervising teller staff and ensuring the smooth operation of branch functions. This is an excellent opportunity to develop your leadership skills and contribute to the success of our organization.

Key Responsibilities:
  • Supervise teller staff and ensure the efficient operation of branch functions
  • Provide exceptional customer service and resolve customer complaints
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze branch performance metrics and make recommendations for improvement
  • Collaborate with other departments to achieve business objectives
Requirements:
  • 3-5 years of experience in a supervisory role in a financial institution
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Strong customer service skills and a commitment to customer satisfaction
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

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