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Sales Associate

2 months ago

Novato, California, United States Torrid Full time
About the Role

At Torrid, we're committed to creating a welcoming and inclusive culture that celebrates every shape, size, and curve of our customers. As a Sales Associate, you'll play a vital role in delivering an exceptional customer experience that drives loyalty and satisfaction.

Key Responsibilities
  • Provide Exceptional Customer Service: Engage with customers, understand their needs, and offer personalized recommendations to drive sales and satisfaction.
  • Drive Sales and Revenue: Utilize your product knowledge to promote sales, drive add-on sales, and meet or exceed sales targets.
  • Maintain a Clean and Organized Store Environment: Ensure the sales floor, stockroom, and visual standards are consistently met, creating an inviting atmosphere for customers.
  • Collaborate with Colleagues: Work effectively with the sales team, management, and other departments to achieve store goals and objectives.
Requirements
  • Previous Sales or Customer Service Experience: A plus, but not required.
  • Ability to Multitask: Work efficiently in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Product Knowledge and Fashion Focus: Stay up-to-date on current trends, products, and promotions to provide expert advice to customers.
What We Offer
  • Competitive Pay and Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Opportunities for Growth and Development: Participate in training programs, tuition reimbursement, and career advancement opportunities.
  • Associate Discounts and Perks: Enjoy discounts on Torrid products, merchandise, and services.