Retail Sales Associate
2 days ago
Job Summary:
The Retail Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales and Service Representative, you will be the face of American Freight, providing proactive consultative sales assistance and support to customers, achieving department standards and goals, and maintaining a clean, in-stock, orderly, and well-merchandised sales floor.
Key Responsibilities:
- Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
- Meet or exceed associate performance standards consistently
- Understand website navigation and leverage technology to facilitate the customer experience and provide customer solutions when the product is not available in the store
- Maintain current knowledge of merchandise lines, product features, benefits, and availability, and provide delivery, installation, and/or service options to respond to customer needs
- Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
- Complete required training in the expected timeframe and participate in ongoing learning opportunities
- Partner with other selling and sales support associates and cashiers to provide superior customer service
What We Offer:
American Freight is an equal opportunity employer, committed to respecting diversity and promoting inclusion. We offer a competitive starting pay rate of $15 per hour during training, followed by commission-based compensation. We also offer flexible scheduling for our Part-Time openings and a comprehensive training program to ensure your success in this role.
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