Store Merchandising Associate

4 weeks ago

Bozeman, Montana, United States Kohl's Corp. Full time
About the Role

In this dynamic role, you will be responsible for executing sales floor merchandising, pricing, and recovery while delivering exceptional customer service.

Key Responsibilities
  • Execute store merchandising standards by following merchandise and visual guidelines for product presentation in a timely and accurate manner.
  • Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience.
  • Engage customers by greeting them and offering assistance with products and services.
  • Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
  • Prevent loss by following all product protection standards.
  • Support and partner with other associates on merchandising incoming product.
Additional Responsibilities
  • Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
  • Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
  • Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
  • Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
  • Meet or exceed individual goals (e.g., productivity, credit, loyalty).
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
Requirements
  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required.
  • Must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.
Preferred Qualifications
  • Client-facing retail or service industry experience.

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