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Repair Technician Associate

2 months ago

Indianapolis, Indiana, United States Epson America, Inc. Full time

Hourly Compensation: $18.00/hr

Department: Depot-Repair

Shift: 1st

Work Schedule: Monday - Friday, 6:00am - 2:30pm OR 7:00am - 3:30pm

Overtime may be necessary to complete job responsibilities.

About Epson

Epson stands as a leading global technology company committed to connecting individuals, devices, and information through innovative, efficient, compact, and precise technologies. Our product range includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots, all aimed at fostering innovation and surpassing customer expectations in inkjet, visual communications, and robotics.

Employee Compensation & Benefits

  • Highly Competitive Base Pay
  • Opportunity for Overtime
  • Annual Employee Bonus
  • Comprehensive medical, dental, vision, and prescription drug coverage effective Day 1
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans including life insurance, short-term disability, and long-term disability programs covered by Epson
  • Financial security plans including a 401K with company match after 1 year
  • Educational reimbursement, employee assistance program (EAP), adoption assistance, employee discounts, and more

Key Responsibilities

In addition to adhering to Epson's policies and procedures, you will be tasked with the following:

  • Conduct repairs on units under direct or limited supervision from management, following written work instructions
  • Examine a unit's inner and outer casing to assess repairable versus non-repairable damage
  • Interpret and follow written technical service procedures to evaluate unit performance
  • Inspect and accurately assess test prints or images
  • Execute firmware upgrades
  • Perform final testing to verify repair outcomes
  • Utilize diagnostic programs
  • Carry out data entry tasks using available reporting systems
  • Complete assigned work while maintaining efficiency, yield, and quality standards
  • Accurately maintain electronic and paper records
  • Support depot operations by executing additional duties as assigned by management

The starting annual base pay for this role is between USD $17.00 and $18.00/hr. Please note that this position's salary range may encompass multiple levels. The actual base is influenced by various factors, including training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be adjusted in the future.

Epson America, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, and protected veteran status, as well as any other characteristic protected by federal, state, or local laws.