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Pharmacy Customer Service Representative

2 months ago

Atlanta, Georgia, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
  • Pharmacy Operations: Assist pharmacists in processing prescriptions, handling cash transactions, and maintaining accurate records.
  • Store Maintenance: Ensure the store is clean, well-organized, and visually appealing, adhering to company standards.
  • Inventory Management: Assist in receiving, stocking, and rotating merchandise, as well as maintaining accurate inventory levels.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
  • Certifications: PTCB certification a plus.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.