Team Lead

4 days ago


Durham, North Carolina, United States Banfield Pet Hospital Full time

Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospital. As a Shift Lead, you will be responsible for overseeing the daily operations of our hospital, ensuring that our high standards of quality and customer service are met.

Key Responsibilities

  • Supervise and coordinate the activities of veterinary technicians, assistants, and other hospital staff to ensure efficient and effective delivery of patient care.
  • Develop and implement procedures to improve patient flow, reduce wait times, and enhance the overall patient experience.
  • Collaborate with veterinarians and other hospital staff to ensure that patients receive the highest quality care and that our hospital's standards of excellence are met.
  • Monitor and maintain accurate records of patient information, including medical history, treatment plans, and test results.
  • Provide guidance and training to new staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.

Requirements

  • Associate's degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • Two years of experience in a healthcare, veterinary profession, or service-type industry required, with six months of experience at Banfield preferred.
  • Prior supervisory experience preferred.
  • Medical background with medical terminology training preferred.

What We Offer

Banfield Pet Hospital is a drug-free, smoke-free, equal opportunity employer. We are committed to providing a safe and inclusive work environment for all employees. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.


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