Optical Sales Associate

1 month ago


Escanaba, United States Shopko Optical Full time

Job Summary:

As an Optical Sales Associate at Shopko Optical, you will provide exceptional customer service and support to patients and customers. Your primary responsibilities will include analyzing patient eyewear needs, recommending specific lenses and frames, and assisting with the selection and dispensing of eyewear.

Key Responsibilities:

  • Provide excellent customer service and support to patients and customers
  • Analyze patient eyewear needs and recommend specific lenses and frames
  • Assist with the selection and dispensing of eyewear
  • Process medical billing information and prepare work orders for the Optical Lab
  • Maintain frame inventory and ensure proper merchandising

Requirements:

  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments

Work Requirements:

  • Ability to effectively communicate at all levels within the organization
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment
  • Able to lift 10 to 20 pounds


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