Transformation Associate

1 week ago

Reston, Virginia, United States Commonwealth of Virginia Full time
About the Position

The Transformation Associate within the Academic Administration pier in the Office of the Provost supports large-scale innovation and initiatives in education, with internal and external partners, in areas focusing on the student experience, research, teaching, and technology. The Transformation Associate is responsible for guiding projects through various stages of development and operation and assists in the implementation and management of new and transformative projects, driving them from inception through launch, working in conjunction with campus stakeholders and key partners to promote and ensure operational success.

Responsibilities
  1. Develops project plans, facilitates working groups, and establishes goals and milestones for projects under the guidance of senior team members;
  2. Implements sound project plans; ensures scopes of work are accurate and followed; and timelines are defined and deadlines are met;
  3. Assists in providing risk analysis and contingency planning;
  4. Provides support to Transformation team members on large-scale initiatives;
  5. Develops subject matter expertise in various academic and research operations and initiatives to provide support to academic leaders and working groups;
  6. Collaborates with academic pier colleagues, information technology services staff, enrollment service managers, business unit personnel, and external strategic business partners to launch, plan, develop, and deliver projects;
  7. Communicates needs, progress, risks, and recommendations to transformation team leadership to disseminate to partners, both technical and non-technical;
  8. Assists in the collection, analysis, and presentation of data from internal and external sources to help mobilize support for initiatives and foster a better understanding of opportunities both inside and external to the university;
  9. Works with internal resources to get market research and analysis;
  10. Supports and develops business cases;
  11. Completes process mapping and documentation as needed;
  12. Develops and implements effective change management strategies for all projects;
  13. Enhances project success by gaining stakeholder alignment from project ideation to implementation;
  14. Supports a continuous improvement program for project management by incorporating best practices in 'post-mortem' review, project delivery assessment, root cause analysis, etc., and incorporate changes as appropriate;
  15. Supports efforts to improve processes within the Office of the Provost and Academic Administration operations.
Required Qualifications
  1. Master's degree in a related field, or an equivalent combination of education and experience;
  2. Experience and ability to effectively manage multiple projects and competing priorities simultaneously;
  3. Experience and ability to work effectively with multifunctional teams;
  4. Demonstrated experience and knowledge of project, program, product, or change management in a business and/or higher education environment;
  5. Demonstrated experience and knowledge of data analysis and presentation, including skill in business analytics;
  6. Demonstrated experience with client and customer service;
  7. Knowledge to innovate, solve problems, and meet the challenges and opportunities of higher education;
  8. Demonstrated organizational and time-management skills;
  9. Effective written, verbal, and interpersonal communication skills, including ability to communicate and collaborate with individuals at all levels in the organization;
  10. Proficient in the use of Microsoft Office suite and project management tools.
Preferred Qualifications
  1. Project Management Professional (PMP) or Change Management (CM) certification preferred;
  2. Work experience within higher education;
  3. Experience with data visualization techniques.

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