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Urology Clinical Specialist

2 months ago

California, United States SRS Medical Full time

SRS Medical is dedicated to enhancing urologic care through innovative and effective technologies that utilize bladder function to manage clinical pathways for patients experiencing Benign Prostate Hyperplasia (BPH). Our distinctive diagnostics and therapeutic solutions empower leading urology practices to provide optimal care at the right time throughout the BPH disease progression. By promoting a patient-provider relationship centered on evaluating and maintaining bladder function, rather than merely addressing symptoms, we ensure that every BPH patient can achieve their full clinical potential.

Key Responsibilities:

The Clinical Associate (CA) will serve as an expert on SRS products and an efficient clinical trainer, tasked with supporting the SRS sales team as the BPH Care Pathway authority and implementation specialist within designated urology practices. The CA will forge strong clinical partnerships with the BPH Nurse Navigator and/or clinical staff, physicians, and administrative personnel at the assigned urology practice. The primary focus of the CA role is to implement agreed-upon BPH pathways within the designated urology client practices while providing ongoing training and support to clinical staff, administrators, and physicians regarding procedures, products, and interpretation of results.

Success in this role will be evaluated based on key sales metrics, including the number of urologists utilizing SRS products, monthly volume, and the level of staff support within the targeted practice. The CA will cultivate essential internal relationships with SRS customer service and clinical education teams, along with the sales and marketing leadership. Additionally, the CA will actively engage in regional and national meetings and team calls to share clinical experiences and contribute to the enhancement of the CA strategy for improved SRS positioning.

Essential Duties:

  • Implement the SRS 4 and 3 visit BPH protocols across all targeted urology practices.
  • Become a knowledgeable SRS product and clinical expert, as well as an effective clinical trainer.
  • Establish strong partnerships with the site BPH Nurse Navigator and/or clinical staff.
  • Lead patient education initiatives within client offices.
  • Conduct weekly and monthly clinical reviews with customers, utilizing procedure data to demonstrate the application of SRS technologies with physicians and key clinical personnel.
  • Collaborate with sales and marketing teams, sharing insights and knowledge to enhance company performance.
  • Uphold the company’s Vision, Mission, and Values.
  • Actively participate in regional meetings and team calls to share clinical insights.
  • Contribute to the development and enhancement of the CA role to improve customer experience and streamline the implementation of SRS technologies and pathways.

Qualifications:

Minimum Requirements:

  • High school diploma is required.
  • Medical Assistant certification (or equivalent) is required.

Preferred Qualifications:

  • Bachelor's degree in Life Sciences or a related field.

Skills and Experience:

Minimum Qualifications:

  • Two years of experience in a clinical office environment or related sales experience.
  • A patient-centered approach and motivation.
  • Exceptional verbal and interpersonal communication skills, with the ability to effectively engage with physicians, nurses, physician assistants, and patients.
  • Proven ability to train others effectively.
  • Strong clinical knowledge, including familiarity with medications, devices, urologic diagnostics, and procedures.
  • A self-motivated individual eager to develop skills and advance within the organization.
  • Problem-solving skills with the ability to investigate complex situations.
  • Commitment to delivering the highest quality of care for patients.
  • Able to adhere to established routines and accepted clinical practices.
  • Skilled in managing diverse personalities, including medical assistants, nurses, physician assistants, and physicians.
  • Willingness to travel between multiple customer offices regularly.

Physical Requirements:

  • Willingness to travel overnight as required.
  • Ability to communicate effectively in both verbal and written forms.
  • Capability to provide clear written instructions and schedules.
  • Experience in educating physicians and staff on the specifics of SRS products before and during procedures.
  • Ability to lift up to 50 lbs.
  • Capacity to stand or sit for extended periods.

Compensation:

This position offers a competitive base salary, an annual bonus target, and a car allowance.