Technical Support Specialist

3 days ago


Monroe, Michigan, United States MONROE ENVIRONMENTAL Full time
Job Description: We are seeking a Technical Support Specialist - Field Service to join our team at Monroe Environmental. The successful candidate will provide technical support to customers on operational or maintenance aspects of equipment.

The ideal candidate will have minimum 2-3 years' experience in a related field and possess strong troubleshooting and problem-solving skills.

In this role, you will be responsible for diagnosing and resolving technical issues, preparing service reports, and performing general maintenance tasks.

Responsibilities:

  • Provide technical support to customers on operational or maintenance aspects of equipment
  • Diagnose and resolve technical issues
  • Prepare service reports
  • Perform general maintenance tasks
  • Collaborate with colleagues to resolve complex issues

Requirements:

  • Minimum 2-3 years' experience in a related field
  • High school diploma/GED
  • Strong troubleshooting and problem-solving skills
  • Ability to read mechanical blueprints and electrical schematics
  • Ability to use typical hand and power tools
  • Ability to travel up to 50%
  • Be literate in English speaking and writing
  • Average computer skills: MS Word, Excel, PowerPoint

Salary: $70,000 - $90,000 per year

Benefits:

  • Competitive benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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