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Molina Healthcare Representative

1 week ago

Queens, New York, United States Molina Healthcare Full time

As a Molina Healthcare Representative, you will be the face of our organization, interacting with patients, families, and healthcare professionals to deliver exceptional customer service and support. Your role will involve responding to inquiries, resolving issues, and providing product information to ensure that our patients receive the best possible experience.

You will work collaboratively with our healthcare teams to develop and implement strategies to improve patient satisfaction, retention, and loyalty. Your ability to listen actively, capture relevant information, and respond effectively will be essential in building trust and rapport with our patients and stakeholders.

We are looking for a highly motivated and empathetic individual who can embody the values of Molina Healthcare and provide exceptional customer support. If you have a strong desire to make a positive impact on people's lives, we encourage you to apply.

Required Skills and Qualifications:

  • Bachelor's degree in a related field or equivalent combination of education and experience
  • 1-3 years sales and/or customer service experience in a fast-paced, high-volume environment
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a team environment and collaborate with healthcare professionals
  • Aptitude to learn and adapt quickly to new systems, processes, and technologies