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Customer Service Representative

2 months ago


Davenport, Iowa, United States Von Maur Full time

Job Summary: As a New Accounts Call Center Associate at Von Maur, you will play a critical role in processing new credit applications and monitoring charge activity of existing accounts. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Process new credit applications in a timely and efficient manner
  • Monitor charge activity of existing accounts to ensure accurate and up-to-date information
  • Provide exceptional customer service to internal and external customers
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on company policies and procedures to ensure compliance and quality service

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Strong communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment