Customer Service Manager

3 weeks ago


St Petersburg, United States Kobie Full time
About the Role

We are seeking a highly skilled Contact Center Supervisor to join our team at Kobie. As a key member of our customer service team, you will be responsible for ensuring exceptional customer experiences, meeting contractual service level agreements, and mentoring your team to excel in their roles.

Key Responsibilities
  • Lead a team of Contact Center Agents in providing top-notch customer service and support
  • Monitor customer interactions, assess performance, and provide feedback and coaching to agents
  • Develop and implement strategies to improve service quality and meet contractual agreements
  • Collaborate with internal and external stakeholders to resolve customer issues and improve loyalty programs
  • Conduct regular team meetings and one-on-ones to ensure open communication and feedback
Requirements
  • 1+ years of contact center supervisory experience or directly relevant managerial experience
  • 3-5 years of relevant customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Advanced computer knowledge with proficiency in Microsoft Excel and Word
What We Offer

At Kobie, we value our teammates and offer a comprehensive benefits package, including robust health insurance, generous vacation time, and opportunities for career growth and development. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome and valued.



  • Bay St Louis, United States Remote Customer Service Full time

    About the RoleAs a Customer Service Representative with our company, you'll provide exceptional customer service from the comfort of your own home. You'll handle customer inquiries and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.Key Responsibilities• Customer Support: Respond to customer inquiries, providing...


  • St. Petersburg, Florida, United States Clear Gold Service. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Clear Gold Service. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service and driving business growth.Key Responsibilities:Customer...


  • Petersburg, United States Virginia Linen Service Inc Full time

    Job Opportunity at Virginia Linen Service IncWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry...


  • Petersburg, United States Virginia Linen Service Inc Full time

    Job Title: Customer Service RepresentativeAre you a motivated and dependable individual looking for a stable career opportunity? We are seeking a Customer Service Representative to join our team at Virginia Linen Service, Inc.About the Role:Provide exceptional customer service to our clients through telephone and email communication.Process accounts...


  • Petersburg, United States Virginia Linen Service Inc Full time

    Job Opportunity at Virginia Linen Service Inc.We are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry...


  • Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...


  • Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is...


  • St. Petersburg, Florida, United States Clear Gold Service. Full time

    Job OverviewClear Gold Service is seeking a highly skilled Automotive Service Manager to lead our service department and drive customer satisfaction. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our services to customers.Key...


  • St Petersburg, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Respond to customer...


  • St Petersburg, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.Key Responsibilities• Assess customer storage needs...


  • St. Petersburg, Florida, United States A CHRISTIAN GLASS & MIRROR Full time

    Job OpportunityA Christian Glass and Mirror is seeking a highly organized and proactive CSR/Dispatcher to handle customer interactions, job bookings, scheduling, payments, and coordination with technicians and ownership. This role involves order processing, inventory management, collections, and outbound follow-up calls.Key Responsibilities:Customer Service...

  • Customer Service

    2 weeks ago


    St. Petersburg, United States Public Storage Full time

    Company Description Public Storage is the self-storage industry leader and we are Hiring Now!Earn $14.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)Employees become eligible for Full-time Benefits by working an average of 20+ hours -...


  • St Petersburg, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • St. Petersburg, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • St. Petersburg, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • St. Petersburg, United States EZCORP Full time

    Address: 301 - 34th Street South St. Petersburg, Florida 33711 Brand: Value Pawn & Jewelry Pay range is based on experience from $12.50 per hour to $14.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for...


  • ST. PETERSBURG, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and training opportunities to help launch your career....


  • St Petersburg, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • St Petersburg, United States Crash Champions Full time

    **Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...


  • St. Petersburg, Florida, United States Davidson Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Davidson Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Reservation Management: Answer phone...