IT Support Associate

4 days ago


Lewisville, Texas, United States Expert Technical Solutions Full time
Job Description

As a Desktop Support Technician at Expert Technical Solutions, you will be responsible for providing exceptional desktop support and service restoration for daily operations and project efforts in a complex computing environment.

Duties and Responsibilities
  • Perform a range of IT support services, including PC, MAC, software, hardware, and basic network support.
  • Collaborate with team members and customers to develop and implement systems, ensuring continuous improvement.
Required Qualifications
  • 2+ years of experience in Information Technology, supporting and troubleshooting computers, printers, servers, and network issues in a corporate environment.
  • Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP.
  • Excellent communication and problem-solving skills, with attention to detail and good time management.
Technical Knowledge
  • Knowledge of computer operations and interfaces.
  • Working knowledge of communications protocols and networking technology.
  • Windows 10 desktop implementation and support.
  • Microsoft Office and Office 365 services.


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