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Intake Officer

2 months ago


Waxahachie, Texas, United States Ellis County Juvenile Services Full time
Job Summary

This position operates under the general direction of the Detention / Transportation Administrator and Facility Administrator, while working closely with the Juvenile Probation Officer Lead and or the Deputy Director. The Intake Officer - Juvenile Detention Facility is responsible for the overall detention intake of juveniles, in the Ellis County Pre-Adjudication Juvenile Detention Facility, which includes the receipt and review of all formal referrals for juveniles; upon which this position will work closely with arresting agencies to determine that the state and local documents are present, for the necessary detention of a juvenile.

Key Responsibilities
  • Screen, accept, and release juveniles referred to detention based on Probable Cause and proper documentation;
  • Complete screenings, to include, but not limited to:
    1. Administering state-mandated assessments
    2. Making required referrals for services (as needed)
    3. Monitoring juveniles during the intake process and detention (as needed)
    4. Reviewing all required documentation for the detention of juveniles;
  • Process TJJD referrals;
  • Provide all referrals to proper entities, upon accepting the formal referral;
  • Schedule and coordinate Court for all detention juveniles;
  • Maintain contact with supervisory staff as a juvenile is detained;
  • Exhibit positive interactions and communication with diverse populations;
  • Maintain professionalism at all times;
  • Thorough knowledge of the Texas Administrative Code (TAC) standards and requirements as it relates to the detention of juveniles, as well as the overall philosophy and operations of the Juvenile Justice System in Texas;
  • Knowledgeable of the Texas Family Code (TFC) relating to the detention of juveniles;
  • Ability to establish and maintain effective working relationships with staff and outside agencies;
  • Ability to become trained in verbal de-escalation skills and non-threatening restraint techniques;
  • Ability to possess and maintain CPR and First-Aid Certification;
  • Assist with transportation of detained juveniles (as needed);
  • Data Entry in the Juvenile Case Management System (JCMS);
  • Effective communication with families / guardians of detained juveniles;
  • Creation of juvenile case files for formal referrals;
  • Preparation of Court reports based upon the interview conducted with juvenile / family and or guardian and information gathered from offense reports;
  • Developed skills in working with at-risk-youth;
  • Ability to multi-task and properly prioritize in a secure environment;
  • Intervene in situations which require crisis intervention of juveniles whom may display verbal or physical aggression;
  • Monitor and communicate any EM violations of juveniles;
  • Perform all other related duties as assigned.
Requirements
  • Must be at least 21 years of age;
  • Must have a valid Texas Driver's License;
  • Must have acquired a bachelor's degree from a college or university that is accredited by an accrediting organization recognized by the Texas Higher Education Coordinating Board;
  • Must have one year of graduate study in criminology, corrections, counseling, law, social work, psychology, sociology, or other field of instruction approved by the Commission or qualifying work experience in accordance with Title 37, § of the Texas Administrative Code;
  • Must have or obtain certifications from the Texas Juvenile Justice Department for a juvenile probation officer and juvenile supervision officer within six (6) months of hire;
  • Must maintain active Juvenile Probation Officer and Juvenile Supervision Officer Certifications as a condition of employment;
  • Must be of good moral character and have no disqualifying criminal history in accordance with the Texas Administrative Code, the Policy and Procedures of Ellis County Juvenile Services and in accordance with Ellis County Human Resources;
  • May never had any type of certification revoked by lawful authority of the Texas Juvenile Justice Commission and not be currently under an order of suspension as described in Title 37, § d) of the Texas Administrate Code;
  • Must be willing to assist in the juvenile short-term detention facility when necessary;
  • Must be able to work a flexible schedule which can include evenings, weekends, and after hours;
  • Must be able to be on call per rotation;
  • Must be able to pass a finger print-based state criminal history background check.
Skills and Abilities
  • Ability to speak, read, and write the English language;
  • Ability to perform multiple tasks simultaneously and prioritize key tasks;
  • Ability to exhibit positive customer service with the ability to interact and communicate with diverse individuals and groups;
  • Ability to represent the department in a professional manner;
  • Knowledge of the methods and procedures involved in budget justification and control;
  • Considerable knowledge of the philosophy and operations of the Juvenile Justice System and the laws and procedures of the Juvenile Court;
  • Considerable knowledge of the principles and practices of public administration, organization, and supervision;
  • Ability to establish and maintain effective working relationships;
  • Ability to become trained in restraint techniques;
  • Thorough knowledge of principles of juvenile detention;
  • Regular attendance is essential and includes arriving at work on time and prepared to perform assigned duties and work assigned on schedule.