Service Team Associate
6 days ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting our sales team in achieving sales goals.
Key Responsibilities- Provide exceptional customer service, ensuring that every customer has a positive shopping experience
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
- Support the sales team in achieving sales goals, including assisting with merchandise recovery and maintenance
- Engage with customers to understand their needs and provide solutions to meet those needs
- Participate in visual merchandising and store recovery efforts to maintain a visually appealing store environment
- Assist with truck unloading and stocking, including lifting heavy boxes and accessing high shelves
- Perform other duties as assigned by management
- High school diploma or equivalent required
- 1-2 years of retail or customer service experience preferred
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Ability to lift up to 50 pounds and stand for long periods of time
- Excellent communication and interpersonal skills
- A competitive hourly rate
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment with a team of passionate and creative individuals
Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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