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Casino Guest Services Coordinator

2 weeks ago

Biloxi, Mississippi, United States MGM Resorts Full time
Overview
MGM Resorts International is a leading entertainment company that creates unique experiences for its guests. As a Lost & Found Clerk, you will be part of a team that sets the stage for unforgettable memories.

Key Responsibilities:
• Create, maintain, and update accurate records of lost and found items
• Operate office equipment, including printers and fax machines
• Respond to calls and inquiries related to lost and found items
• Coordinate vendor badging processes and manage shipping and receiving activities

Requirements:
• 6 months of prior experience in administrative or office-related work
• Strong attention to detail and organizational skills
• Basic computer knowledge
• Excellent communication and interpersonal skills
• Experience handling guest complaints/issues
• Ability to handle multiple tasks at one time

Benefits:
• Wellness incentive programs to promote physical and mental well-being
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Free meals in our employee dining room
• Health and compensation protection benefits
• Professional and personal development opportunities through programs and networking events

The ideal candidate should have excellent communication skills, be able to multitask, and have prior experience in administrative work.