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We are seeking a highly skilled and detail-oriented Assistant Registrar to join our team at Germanna Community College. The successful candidate will be responsible for ensuring the smooth operation of the Enrollment Services office, providing excellent customer service, and managing the daily functions of the office.

• Organize and plan commencement ceremonies, serving as the chair of the commencement committee.
• Participate in the curriculum committee, preparing accurate curriculum progress reports and graduation correspondence for students.
• Manage the daily operations of the Enrollment Services office, maintaining high standards of customer service and operational efficiency.
• Develop and implement new procedures and policies, maintaining the policies and procedures manual for degree conferral, course exceptions, records, and program audits.
• Develop a paperless process and an efficient reverse transfer process, aiming to increase reverse transfer annual conferrals by 2%.
• Respond to student inquiries regarding graduation requirements and ensure the graduation website is updated each year.
• Run and process potential graduate reports to identify students ready to graduate who did not apply, aiming to increase annual conferrals by 3%.
• Oversee the grade change process and increase efficiency throughout the semester.
• Assist with end-of-term processes around grade repeats with the Retention Assistant Registrar.
• Prepare attestation letters for the Nursing Board for Health Sciences students who have completed all the requirements for their program.
• Oversee the graduation process, including degree audits and graduation applications.
• Collaborate with deans, faculty, and staff across departments to support student degree completion.
• Provide leadership and guidance to Completion Enrollment Services staff, fostering a team-oriented and student-focused environment.

• Experience in a higher education setting.
• Ability to work independently and effectively manage multiple projects concurrently under pressure.
• Detail-oriented and capable of maintaining confidential information.
• Excellent oral and written communication skills, including customer service.
• Excellent organization and prioritization skills.
• Microsoft Office and database management experience.
• Experience using a Student Information System (PeopleSoft, Lumens, Banner, etc.).
• Knowledge of institutional policies and procedures with the ability to interpret and apply them.
• Experience with or willingness to learn AI tools.

• Extensive experience in education, business administration, or a related field, equivalent to relevant work experience.
• Bilingual (Spanish).
• Experience in planning commencement ceremonies.
• Experience in graduation processes, degree audits, and running graduate reports.
• Previous experience in Enrollment Services, Admissions, Registrar's Office, or a related role.
• Considerable supervisory experience.
• Experience engaging and working with diverse populations.
• Experience in curriculum updates.
• Experience with transcript evaluation.

Germanna Community College is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.