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Fashion Retail Specialist
2 months ago
Position: Part-Time Retail Sales Associate
Location: Rockford, Illinois
Shopcherryvalemall is a prominent omni-channel specialty retailer offering a diverse range of women's apparel, footwear, and accessories. Since its inception, the company has been recognized for its modern classic aesthetics that blend timelessness with contemporary trends, exceptional craftsmanship, and outstanding customer service. At Shopcherryvalemall, we value relationships and seek individuals who contribute innovative ideas, embrace calculated risks, and enhance our vibrant culture. Our commitment is to provide modern classic styles for every woman, catering to a full spectrum of sizes.
PRIMARY OBJECTIVE: The Retail Sales Associate plays a crucial role in delivering an outstanding selling and customer service experience that not only promotes our products but also reinforces our brand identity. Sales Associates are expected to exhibit strong selling skills, styling knowledge, and a genuine passion for fashion. They are responsible for meeting productivity targets by leveraging product expertise and available resources.
KEY REQUIREMENTS:
- Demonstrate a strong drive, ambition, and enthusiasm for achieving sales goals while providing an exceptional brand experience.
- Communicate effectively and professionally with customers, team members, and corporate partners.
- Maximize personal performance by welcoming guidance, coaching, and constructive feedback.
- Engage in training opportunities and team meetings. Complete assigned tasks, including inventory management and maintaining store standards.
CORE RESPONSIBILITIES:
Sales and Customer Service:
- Exhibit exceptional selling and customer service abilities to drive sales.
- Utilize company resources to develop robust selling techniques and reinforce brand vision.
- Meet sales and service metrics in critical measurable areas such as units per transaction, dollars per transaction, and customer conversion rates.
- Simultaneously manage multiple customers and projects.
Client Relationship Building:
- Actively assist management in enhancing store performance.
- Ensure meaningful selling interactions that foster strong brand relationships.
- Support all service initiatives to cultivate lasting connections, including the use of personal business tools.
Fashion Insight:
- Maintain a professional appearance that aligns with the brand image.
- Stay informed about fashion trends, particularly the brand's vision for new arrivals.
- Seek knowledge about all new products, including details on fit, color, and style.
- Leverage product knowledge and fashion insight to create outfits for customers and suggest complementary items.
QUALIFICATIONS:
- High School Diploma.
- Experience in specialty retail preferred.
- Proven track record of outstanding sales performance.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to perform physical tasks, including standing, walking, kneeling, and lifting up to 25 pounds.
- Proficient in operating computer systems with intermediate skills.
Note: This position description is intended to outline the general nature of work performed by associates in this role. It is not exhaustive of all duties and responsibilities and may be subject to change.
Shopcherryvalemall is an equal opportunity employer and encourages applications from diverse candidates. Hiring decisions are based on qualifications relevant to the position and are made without regard to race, gender, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other protected category under applicable law. Shopcherryvalemall is committed to providing reasonable accommodations for job applicants with disabilities. If you require assistance to perform essential job functions or to participate in the application process, please reach out for support.