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Head of Software Quality Assurance

2 months ago

Kalamazoo, Michigan, United States Level Data LLC Full time
Job Overview

Company Background

Level Data LLC is an innovative software-as-a-service organization dedicated to transforming the education technology landscape. Our team is driven by a commitment to customer satisfaction and a culture that prioritizes continuous improvement. We uphold core values that emphasize listening, positive intent, and a relentless pursuit of excellence.

Position Summary

We are in search of a seasoned Director of Software Quality Assurance with a specialization in automation. This pivotal role will involve leading and expanding the QA team to develop and execute automated testing methodologies. The successful candidate will oversee the complete quality assurance lifecycle, from strategizing and implementing tests to managing the automation framework. A robust background in software testing, coupled with exceptional leadership capabilities and a dedication to ongoing enhancement, is essential.

Key Responsibilities

  • Team Leadership: Inspire, mentor, and oversee a team of QA engineers, fostering their professional development and success.
  • Automation Development: Formulate and execute a detailed automation testing strategy, selecting appropriate tools, frameworks, and best practices.
  • Test Management: Supervise the formulation and execution of automated test plans, cases, and scripts to guarantee comprehensive coverage of product features.
  • Quality Assurance Standards: Establish and uphold QA processes and standards, integrating continuous integration and continuous delivery (CI/CD) methodologies.
  • Cross-Functional Collaboration: Partner with various teams, including development, product management, and operations, to align on quality objectives.
  • Quality Metrics: Define and monitor key quality indicators, providing regular updates to leadership regarding testing initiatives and product quality.
  • Defect Management: Identify, document, and track issues, collaborating with development teams for prompt resolution.
  • Ongoing Improvement: Stay informed about industry advancements in automation testing, consistently seeking enhancements in QA processes and tools.

Required Qualifications

  • Experience: At least 7 years in software quality assurance, with a minimum of 3 years in a leadership role focused on automation.
  • Education: Bachelor's degree in Computer Science, Engineering, or a related discipline. Advanced QA or automation certifications are advantageous.
  • Skills:
    • Demonstrated experience with automation testing tools and frameworks (e.g., Selenium, Appium, JUnit, TestNG).
    • Strong grasp of software development lifecycles (SDLC) and Agile methodologies.
    • Exceptional leadership, communication, and interpersonal skills.
    • Aptitude for analyzing complex technical challenges and devising effective solutions.
    • Proficiency in programming languages relevant to test automation (e.g., Java, Python).
    • Experience with CI/CD tools and practices (e.g., Jenkins, GitLab).
    • Strong analytical abilities and meticulous attention to detail.
    • Capability to thrive in a fast-paced, dynamic environment.

Why Choose Level Data LLC?

  • Impactful Work: Your contributions will directly affect educational outcomes.
  • Collaborative Environment: We prioritize teamwork, transparency, and shared achievements.
  • Career Development: Opportunities for learning, leadership, and making a significant difference.
  • Flexible Work Options: Embrace remote work with occasional travel requirements.

Level Data LLC is committed to equal opportunity employment. All qualified candidates will be considered for employment without regard to race, gender, color, religion, national origin, protected veteran status, or disability.