Dental Office Support Specialist

4 days ago


Denver, North Carolina, United States Westport Dental Care Full time
About the Role:
As a Business Assistant at Westport Dental Care, you will be responsible for providing exceptional support to our front office team. Your key responsibilities will include greeting and welcoming patients, managing front office duties such as answering phones and checking office mail, and utilizing Dentrix for patient scheduling and records.

Your Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients

What You'll Gain:
- Competitive salary: $45,000 - $55,000 per year, depending on experience
- Opportunities for growth and development within the company
- Access to on-demand Daily Pay

Requirements:
- 1+ years of experience working in a fast-paced customer-centric environment
- Excellent communication and organizational skills
- Ability to work effectively in a team-based environment


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