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Security Surveillance Specialist

2 months ago


Osceola, Iowa, United States Lakeside Hotel Casino Full time
Job Overview

At Lakeside Hotel Casino, we pride ourselves on fostering a welcoming and friendly environment that values strong connections with our guests and team members alike. Our commitment to exceptional service and relationship-building is at the heart of our operations.

As a Security Surveillance Specialist, you will be instrumental in protecting our valuable assets and reducing incidents of theft and fraud. Your primary responsibility will involve continuous monitoring of all casino areas through advanced closed-circuit television (CCTV) systems.

Core Responsibilities:

  • Oversee CCTV operations to ensure the safety of company resources.
  • Prepare and supply video evidence to supervisors or management as needed.
  • Maintain professional interactions with regulatory bodies.
  • Report any concerns to the Surveillance Supervisor or Manager promptly.
  • Accurately complete necessary documentation and reports in a timely manner.
  • Assist other departments with information and support related to asset security.
  • Adhere to all applicable gaming regulations and guidelines.
  • Obtain and keep a valid gaming license.
  • Be available to work flexible hours, including days, nights, weekends, and holidays.

Skills and Qualifications:

  • Strong communication skills in English, particularly with management and colleagues.
  • Solid mathematical abilities.
  • Proficient in Microsoft Office Suite or similar software.
  • Capability to sit for extended periods and work on a computer.

Education and Experience Requirements:

  • High School Diploma or GED is mandatory.
  • Previous experience in a casino or surveillance role is preferred.

Employee Benefits:

  • Paid breaks for rest and meals.
  • Accrual of Paid Time Off (PTO) for full-time employees.
  • Paid holidays for full-time staff members.
  • Comprehensive medical, dental, vision, and virtual healthcare options for full-time employees.
  • 401(k) plan with company matching contributions.
  • Complimentary $25,000 life insurance for full-time employees.
  • Optional benefits including short and long-term disability, additional life insurance, accident insurance, and critical illness coverage.
  • Free Employee Assistance Program offering legal guidance, counseling sessions, and more.
  • Employee discounts, team events, recognition programs, and additional perks.

Disclaimer: This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary based on location, position, length of service, and employment status. Final candidates will undergo a drug test and background check. Many positions will necessitate a state gaming license. Lakeside Hotel Casino is an equal-opportunity employer, and all qualified applicants will be considered for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.