Social Services Director

2 days ago


Wausau, Wisconsin, United States The Salvation Army USA Central Territory Full time
About the Role

The Salvation Army USA Central Territory is seeking a highly skilled and dedicated Social Services Manager to join our team. As a key member of our social services department, you will be responsible for overseeing the management of our social services programs, including supervision of case workers, food pantry workers, and shelter operations staff.

You will work closely with administrative staff to provide oversight of volunteers working in social services programming and provide direction to community collaborations, development of future programs, and seasonal assistance programs. Additionally, you will be responsible for statistical and program reporting, monitoring of program funding, and reporting requirements, as well as providing direct services to clients.

Key Responsibilities
  • Supervise all social service programs and personnel
  • Plan, coordinate, instruct, supervise, monitor, and evaluate the work performance of social services staff
  • Ensure compliance to TSA and departmental policies and procedures
  • Provide support and encouragement to staff persons and provide development opportunities
  • Implement and provide oversight to the Pathway of Hope program
  • Recruit, screen, interview, and recommend for hire persons for social service department positions
  • Conduct regular staff consultation with social services staff
  • Oversee the keeping and reporting of accurate case records, documentation of services provided through all programs
  • Ensure that accurate and timely records, reports, and statistics are maintained for all social services programs
Requirements
  • Bachelor's degree in social services or related field
  • Four years' experience in program management, including supervisory experience
  • Valid driver's license with approval to drive from TSA's insurance carrier
About Us

The Salvation Army USA Central Territory is a non-profit organization dedicated to serving the needs of our community. We are committed to providing a safe and supportive environment for our clients and staff. If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.


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