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Customer Service Professional

1 week ago

Sturtevant, Wisconsin, United States Uline Full time

At Uline, we value exceptional customer service as the backbone of our operations. As a Bilingual Customer Service Representative, you will be at the forefront of delivering an outstanding experience to our customers.

We are committed to growth and stability, creating new career opportunities for our employees. Our 24/7 operation offers various on-site shifts to accommodate your needs.

About the Role:

  • You will process customer orders and inquiries in a collaborative call center environment using cutting-edge technology.

  • Communicate with customers via phone, email, and chat to provide timely support.

  • Help customers navigate our website and online ordering platform to ensure a seamless shopping experience.

  • Develop expertise in our products and solutions to effectively address customer queries.

Requirements:

  • A high school diploma or equivalent is required; a bachelor's degree is preferred.

  • Prior customer service experience is beneficial, but we will train you to deliver top-notch service.

  • You must be bilingual (English/Spanish), fluent in both verbal and written communication.

What We Offer:

  • A comprehensive benefits package, including health insurance coverage and a 401(k) plan with a 6% employer match.

  • Multiple bonus programs to reward your hard work and dedication.

  • Paid holidays and generous paid time off to recharge and relax.

  • Tuition Assistance Program to support your professional development.

Join Our Community:

  • Caf featuring affordable meal options from local restaurants.

  • An on-site fitness center and beautifully maintained walking paths.

  • Best-in-class facilities that promote a healthy and productive work environment.