Patient Care Advocate

3 weeks ago


Mountlake Terrace, Washington, United States Mercury Pharmacy Services Full time
Join Our Team

We are seeking empathetic and professional Customer Service Representatives who take pride in offering compassionate care to healthcare providers and elderly patients. As a member of our team, you will be responsible for handling incoming customer service calls, providing support for our customers and patients, and ensuring their pharmacy needs are met with care and efficiency.

About Us

Mercy Pharmacy Services is a closed-door, Long-Term Care Pharmacy whose mission is to provide an excellent patient care experience through exceptional customer service, innovative pharmacy services, and medication compliance solutions for Assisted Living Communities, and Skilled Nursing Homes.

Key Responsibilities
  • Efficiently handle incoming calls from patients and healthcare providers.
  • Process refill requests with accuracy and empathy.
  • Assist elderly patients and their caregivers with pharmacy-related inquiries.
What We Offer

We offer comprehensive benefits, including Medical, Vision, Dental, and Life Insurance coverage after 60 days of employment. Our starting pay is $24-$27 per hour, depending on experience.



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