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Expert Carpet Care Specialist
2 months ago
Are you ready to showcase your skills as a Carpet Care Specialist? We are seeking a dedicated individual to join our esteemed team at Woodard Cleaning and Restoration. Your role will be pivotal in rejuvenating carpets and enhancing the overall aesthetic of residential spaces.
About Woodard Cleaning and Restoration
With a legacy of excellence since 1946, Woodard has established itself as a leader in the cleaning and restoration industry. Our commitment to innovation and quality service has allowed us to thrive, making us a preferred employer in the St. Louis area.
We specialize in comprehensive mitigation and reconstruction services for fire and water damage, alongside our renowned carpet, rug, and upholstery cleaning solutions for both commercial and residential clients. Our reputation for delivering exceptional results is well recognized in the marketplace.
Benefits of Working with Us
- Generous Paid Time Off
- Paid Holidays
- 401 K Matching Program
- Comprehensive Medical, Dental, and Vision Coverage
- Ongoing Training and Development Opportunities
- Culture of Transparency and Trust
Your Responsibilities:
- Lead and mentor a skilled team to achieve efficient and high-quality outcomes.
- Clearly communicate project expectations and limitations to clients.
- Promote additional services when appropriate.
- Perform cleaning tasks on carpets, upholstery, and hard surfaces to meet customer satisfaction using approved methods and equipment.
- Accurately complete and submit necessary documentation in a timely manner.
- Be available for on-call duties and emergency situations.
Qualifications:
- Safety Awareness: Proactively minimize safety risks during all tasks.
- Customer Service Skills: Build rapport with clients, understand their needs, and address any concerns with empathy.
- Mentorship: Train and guide new technicians through practical and verbal instruction, fostering their professional growth.
- Professionalism: Interact with others respectfully and maintain composure under pressure.
- Effective Communication: Engage in friendly and respectful conversations in various situations.
For a detailed overview of the responsibilities of a Carpet Care Specialist, please refer to our resources.
Woodard is committed to providing equal employment opportunities and prohibits discrimination based on any protected characteristic as defined by applicable laws. Employment decisions are made based on qualifications, merit, and business needs.
