Retail Customer Experience Supervisor

1 day ago

Miamisburg, Ohio, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Parttime Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.

Key Responsibilities
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

  • Retail Customer Experience Supervisor

    3 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Supervisor

    3 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Supervisor

    2 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Supervisor

    3 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Manager

    3 weeks ago

    Miamisburg, Ohio, United States T.J. Maxx Full time

    Customer Experience SupervisorT.J. Maxx is seeking a Customer Experience Supervisor to promote an exceptional customer experience and lead a team of Associates at the front of store.Key Responsibilities:Oversee a team of Associates to ensure a seamless customer experienceTrain and coach Associates on personalizing the customer experience and promoting...

  • Retail Customer Experience Manager

    2 weeks ago

    Miamisburg, Ohio, United States T.J. Maxx Full time

    Customer Experience SupervisorT.J. Maxx is seeking a Customer Experience Supervisor to promote an excellent customer experience and oversee a team of Associates at the front of store.Key Responsibilities:Train and coach Associates on personalizing the customer experience while promoting loyalty programsAddress customer concerns and issues promptlyCoordinate...

  • Retail Backroom Supervisor

    2 weeks ago

    Miamisburg, Ohio, United States T.J. Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Backroom Supervisor to join our team at T.J. Maxx. As a key member of our operations team, you will be responsible for maintaining the backroom area, organizing and rotating stock, and ensuring merchandise is properly tagged and coded.Key ResponsibilitiesMaintain all organizational,...

  • Retail Customer Experience Manager

    2 weeks ago

    Miamisburg, Ohio, United States T.J. Maxx Full time

    T.J. Maxx Innovation Dr 45342 Department ManagerAs a Customer Experience professional at T.J. Maxx, you'll be responsible for promoting an excellent customer experience. Your key responsibilities will include:Overseeing a team of Associates at the front of storeTraining and coaching Associates on personalizing the customer experience while promoting loyalty...

  • Retail Sales Associate

    1 month ago

    Miamisburg, Ohio, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...

  • Retail Sales Associate

    4 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...

  • Retail Sales Associate

    2 weeks ago

    Miamisburg, Ohio, United States The TJX Companies, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...

  • Retail Sales Associate

    5 days ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Customer Experience Ambassador

    4 weeks ago

    Miamisburg, Ohio, United States Nothing Bundt Cakes #294 Full time

    Be a Joy Creator at Nothing Bundt Cakes #294We're looking for a talented individual to join our team as a Guest Service Representative. As a Joy Creator, you'll play a vital role in making every customer's experience unforgettable.Key Responsibilities:Provide exceptional customer service, ensuring every guest feels welcome and valued.Assist customers in...

  • Customer Experience Ambassador

    3 weeks ago

    Miamisburg, Ohio, United States Nothing Bundt Cakes #294 Full time

    Be a Part of the JoyWe're looking for a talented Customer Experience Ambassador to join our team at Nothing Bundt Cakes #294. As a key member of our bakery team, you'll play a vital role in creating an exceptional experience for our guests.What You'll Do:Help guests choose the perfect cake for their celebrations and ensure their orders are fulfilled with a...

  • Customer Experience Ambassador

    4 weeks ago

    Miamisburg, Ohio, United States Nothing Bundt Cakes #294 Full time

    Be a Joy Creator at Nothing Bundt Cakes #294We're looking for a talented individual to join our team as a Guest Service Representative. As a Joy Creator, you'll play a key role in making every customer's experience unforgettable.What You'll Do:Help customers choose the perfect cake for their celebrationsEnsure orders are fulfilled with a smileContribute to a...

  • Customer Experience Ambassador

    1 day ago

    Miamisburg, Ohio, United States Nothing Bundt Cakes Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesPromptly greet and engage with guests, determining their interests and needs to...

  • Retail Sales Representative

    3 weeks ago

    Miamisburg, Ohio, United States Spectrum Full time

    About the RoleSpectrum is seeking a highly motivated and results-driven Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for providing exceptional customer service and sales support to our customers, ensuring they have a positive experience with our products and services.Key ResponsibilitiesMeet or...

  • Retail Sales Representative

    1 week ago

    Miamisburg, Ohio, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Representative to join our team at Spectrum. As a Retail Sales Representative, you will be responsible for providing exceptional customer service and sales support to our customers, promoting our products and services, and meeting or exceeding sales targets.Key...

  • Retail Sales Associate

    4 weeks ago

    Miamisburg, Ohio, United States TJ Maxx Full time

    {"Job Title": "Retail Sales Associate", "Job Description": "Discover Your PotentialAt TJ Maxx, we're all about creating a unique shopping experience for our customers. As a Retail Sales Associate, you'll play a key role in delivering exceptional customer service and helping our customers find the perfect items. Whether you're working on the sales floor or in...

  • Retail Sales Associate

    2 weeks ago

    Miamisburg, Ohio, United States Bargain Hunt Full time

    About Bargain HuntWe are a dynamic retail company that is passionate about providing an exceptional shopping experience for our customers. As a Retail Sales Associate, you will play a key role in delivering this experience by providing top-notch customer service and ensuring that our sales floor is always well-stocked and visually appealing.Key...