Client Care Specialist

3 weeks ago


Boise, Idaho, United States FYZICAL Therapy and Balance Centers Full time

We are seeking a highly organized and detail-oriented Client Care Specialist to join our team at FYZICAL Therapy and Balance Centers.

As a Client Care Specialist, you will play a critical role in the success of our clinics, supporting all aspects of clinical operations under the direction of the Clinical Director. Your primary responsibility will be to manage the therapists' schedules, scheduling patient appointments via telephone or in person, and ensuring that all necessary paperwork is completed accurately and efficiently.

A successful Client Care Specialist will possess excellent time management and multi-tasking skills, as well as exceptional communication skills to effectively interact with patients, staff members, and other stakeholders. You will also be responsible for maintaining a clean workspace and clinic, verifying insurances, and obtaining authorizations as required.

In addition to your administrative responsibilities, you will work closely with the treatment team to ensure seamless communication and collaboration. This includes documenting patient information, managing referrals, and communicating with outside agencies as needed.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as opportunities for professional development and continuing education credits. Our team-oriented culture values work-life balance and provides a supportive environment for career growth.



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