Retail Consultant

2 weeks ago

Benton, Arkansas, United States Bridgestone America, Inc. Full time

Retail Sales Associate

Position Type: Regular, Full-time

Company Overview

Bridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 team members across North America. With more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, we are a leader in tire and automotive service sales, generating over $3 billion annually. At BSRO, we are committed to fostering a diverse and inclusive environment where every team member is valued and empowered to contribute to our mission of serving society with superior quality.

Job Summary

We are seeking a dynamic individual to fulfill customer needs both in-person and via phone. Utilize your communication skills to clarify warranty options, coordinate time commitments between technicians and customers, manage checkout processes, and promote our products and services.

Key Responsibilities

  • Enhancing customer satisfaction and loyalty
  • Promoting and merchandising products and services
  • Responding energetically to customer inquiries, both in-store and over the phone
  • Exhibiting a strong desire to excel in a retail setting
  • Demonstrating motivation and sales acumen
  • Performing additional duties as assigned

Qualifications

To be considered for this role, candidates should possess:

  • A High School Diploma or equivalent
  • A minimum of 2 years of experience in consumer retail sales
  • Strong communication skills to assist customers with sales and complaints, ensuring retention and loyalty
  • Problem-solving abilities related to customer concerns
  • A valid driver's license and the ability to operate both customer and company vehicles
  • Completion and maintenance of all required BSRO training courses and modules

Preferred Qualifications:

  • A 2-year degree or equivalent

Employee Type: Regular, Full-time

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