Optical Specialist
1 month ago
Saugus, Massachusetts, United States
Pearle Vision
Full time
Role SummaryWe are seeking a skilled and enthusiastic Licensed Dispensing Optician to join our team at Pearle Vision. As a key member of our sales floor team, you will play a vital role in delivering exceptional service and high-quality eyewear to our valued patients.
Key Responsibilities- Patient Care: Assist patients with frame selection, ensuring comfort, style, and functionality.
- Prescription Interpretation: Accurately interpret optical prescriptions and provide suitable lens options.
- Customer Service: Deliver exceptional service by addressing patient concerns, adjusting frames, and performing repairs.
- Sales Support: Utilize your training and knowledge to educate patients on the benefits of different lens materials, coatings, and frame styles, helping them make informed purchasing decisions.
- Compliance: Maintain compliance with all policies and procedures as well as state and federal regulations, including proper documentation and adherence to all safety and quality standards.
- Licensing: Must hold a valid Dispensing Optician License in the state of Massachusetts.
- Technical Skills: Proficient in using optical equipment such as lensometer; strong understanding of lens materials, coatings, and frame adjustments.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
- Customer Focus: Strong customer service skills with a passion for helping others.
- Team Player: Ability to work collaboratively with co-workers.
- Competitive Salary: Commensurate with experience and qualifications.
- Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
- Professional Development: We provide ample mentoring and opportunities for growth within our business.
- Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.